November 13,2023

Autumn updates of Domino CRM🍂

What’s new

Automation Section:

– New convenient buttons have been added – Quick reply. These are pre-set reply options that appear at the bottom of the screen. Thanks to these buttons, a contact can quickly select a reply to a message without spending time typing. 

Add quick responses and save time when communicating with clients!

Chats Section:

– Tag other operators in dialogue notes with clients. Exchange comments, share important information, and solve customer issues collaboratively with other operators. The tagged operator will receive a push notification with a link to the dialogue.

– When you reach the limit on the number of dialogues, you can see the number of new contacts who have messaged your bot. A block with information will appear above the chat list. To view messages from new contacts, you need to update your tariff plan.

Improvements 

We have updated the navigation between pages, making it more user-friendly.

Thank you for choosing Domino CRM