March 18,2026

HR Chatbot: Employee Onboarding

In addition to recruitment, which we have already discussed in detail, an HR chatbot can also be extremely useful during the employee onboarding stage. When companies deal with mass hiring, especially seasonal recruitment, it is critical for HR teams to receive scans of all required documents as early as possible so they can bring large numbers of employees onboard:

• Quickly;
• Simultaneously.

What an HR Chatbot Should Offer for Onboarding

To be a truly useful assistant, an HR chatbot should provide several important capabilities.

First, it should be flexible in terms of flow length. To organize the process effectively, documents should be uploaded step by step. This approach helps avoid confusion and ensures that HR teams receive all scans and photos in a structured way.

Second, the chatbot should support branching flows depending on whether a candidate has a specific document required for employment.

Third, the bot should allow links to external resources where candidates can learn how to obtain or reissue missing documents.

Additionally, the chatbot should support:

• Delay nodes at the appropriate stages of the process;
• The ability to connect a human HR specialist when necessary.

Domino CRM Capabilities

Domino CRM makes it possible to build a complete onboarding flow even on the Starter plan. For example, the platform includes: 

• Up to five chatbots;
• Up to 5,000 active conversations;
• Up to 50 active flows;
• File uploads up to 50 MB.

It also includes the most commonly used flow nodes for this type of process: message, question, condition, pause, and assignment.

On the Pro plan, additional capabilities become available. These include an AI assistant, a ‘Send a Chat Message’ node that allows a human HR specialist to respond on behalf of the bot, file uploads up to 2 GB, and group chats and group broadcasts.

Want to automate recruitment and employee onboarding with chatbots?

Try Domino CRM and build HR flows without coding, from candidate screening to document collection and onboarding.