May 18,2023
Last updates from Domino CRM
We have some amazing updates to share with you:
Teams tab: Add employees and create teams for collaboration with shared bots and contacts.
A new “Assignment” block has been introduced in Flows, allowing you to assign an operator and/or team to continue the conversation with contacts.
In the “Chats” section, any conversation with a contact can be assigned to a responsible operator and/or team.
To facilitate chat search, we have added a new filter for dialogs assigned to me or my team.
Improved adaptive version: Work with your contact list from any device. Add, import, and delete contacts without being tied to your computer.
Stay tuned for more exciting Domino features!
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April Domino updates
What's new: "Organization" section: Now you can create and manage your own organizations within a single service, and invite contacts using a secure link. This feature makes it easier to collaborate in teams and share data between bots and contacts. "Fallback Flow" for messages with buttons: In case a contact fails to click on any of the suggested buttons in the message, the bot can now prompt them to choose an option and provide guidance on how to respond correctly to keep the conversation going.