June 16,2025
Another upgrade of Domino CRM in 2025
Today, we are excited to share a list of recent updates that will make working with our chatbot builder even easier and more enjoyable.
Flow creation without a bot. You no longer need to create a bot right away — you can test the builder without one. Of course, to use the system fully, you’ll still need to set up a chatbot later.
New user roles. You can now assign different roles to team members, each with its own level of access: Administrator, Manager, or Operator.
Note: To activate a new role, the user must log out and log back into the Domino CRM system.
- Administrator. Full access to all sections of the organisation, except 'Plans and Billing.' Can manage other users, configure bots, and change system settings.
- Manager. Manages the company’s bots. Has access to all sections except 'Plans and Billing' and 'Organization.' Can configure bots they are allowed to, work on flows, and oversee automation processes.
- Operator. Handles chats, responds to customers, and edits contact details. Can view flows, AI assistants, and automated sequences. Does not have access to bot setup or company settings.
Register with Domino CRM to try these and other features!